OpenWise User Privacy Policy

This page is the publicly accessible version of our Privacy Policy for the OpenWise mobile application (package name com.astrobyte.openwise). Please read it together with any in-app disclosures.

I. Introduction

OpenWise values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, share, and protect your personal data, as well as your rights concerning your information. Please read this policy carefully to understand our privacy practices.

II. Personal Information We Collect

1. Information You Provide

• Account Information: When you register an OpenWise account, we collect your email address, password, and the name you provide.
• Birth Information: To provide our fortune analysis and Bazi chart services, we collect your date, time, and place of birth.
• Chat Interaction Content: When you use our chat function to interact with AI consultants, we collect the chat history between you and the AI consultant.
• Feedback: When you provide suggestions or feedback via the in-app “Feedback” feature, we collect your feedback content and any contact information you provide.

2. Information Collected Automatically

• Device Information: When you use the OpenWise App, we automatically collect your device model, operating system version, unique device identifier (e.g., IMEI, MAC address), mobile network information, and device settings.
• Usage Information: We collect information related to your use of the App, including pages visited, features used, links clicked, time and frequency of use, etc.
• Location Information: With your consent, we may collect precise or approximate location information to provide location-based services. You can turn off location services at any time via your device settings.

3. Advertising Identifier (Ad ID)

What is an Ad ID: An Advertising Identifier is a unique, user-resettable code provided by your mobile operating system (e.g., IDFA on iOS, AAID on Android) to identify your device within the app ecosystem. Its core purpose is to support advertising, campaign measurement, and user analysis while protecting user privacy.

How We Use the Ad ID: With your explicit authorization, we may use the Ad ID to show you more relevant and useful personalized advertisements; to measure ad impressions, clicks, and conversions to help advertisers optimize campaigns and evaluate their impact on user experience; and, on an anonymized and aggregated basis, to analyze user behavior patterns across different app scenarios to guide product optimization and feature improvements.

Our Safeguards for Ad IDs: We use Ad IDs only with your explicit consent. You can manage advertising tracking permissions via your device’s system settings at any time, including allowing or disabling tracking requests and resetting your Ad ID. When using Ad IDs for data analysis, we anonymize and de-identify the data to prevent direct linkage to your personal identity. We will not associate your Ad ID with your personal identification information (such as name, phone number, email) or other permanent device identifiers (such as IMEI, MAC address) unless we obtain your explicit permission. If you choose to limit ad tracking or reset your Ad ID, we will immediately cease related data collection and usage and delete historical data linked to that identifier.

III. How We Use Your Information

1. To Provide Our Services

• To generate your personalized Bazi chart and fortune analysis reports.
• To provide chat functionality for you to interact with AI consultants.
• To store your interpretations, birth chart data, and chat history for your review.

2. To Improve Our Services

• To analyze user behavior patterns to optimize App functionality and user experience.
• To develop new services and features to meet user needs.

3. For Marketing and Promotions

• To send you marketing communications related to our services, such as announcements for new features or promotions, with your consent.
• To display personalized advertisements using your Ad ID.

4. For Legal and Compliance Purposes

• To comply with applicable laws, regulations, court orders, or government requests.
• To protect our legitimate rights and interests, such as to prevent fraud or resolve disputes.

IV. Information Sharing and Disclosure

1. Sharing with Service Providers

We may share your information with third-party service providers who assist us in delivering our services, such as cloud storage providers, payment processors, etc. These providers use your information solely for performing tasks on our behalf and are bound by confidentiality obligations. We may share your Ad ID with advertising partners to facilitate personalized ads, contingent upon your consent and in accordance with their respective privacy policies.

2. For Legal Requirements or Protecting Rights

We may disclose your information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, safety, or property of ourselves, our users, or the public.

3. Business Transfers

In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred. We will require any successor to adhere to this Privacy Policy or comparable privacy protection standards.

V. Data Storage

1. Storage Location

Your information may be processed and stored on servers located outside your country or region. We ensure these locations maintain adequate privacy protection standards and comply with relevant laws.

2. Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required/permitted by law. Once no longer needed, we will take appropriate steps to delete or anonymize it.

VI. Data Security

1. Security Measures

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, use, alteration, or disclosure. These include encryption, firewalls, and access controls.

2. Staff Training

We conduct regular privacy training for our staff to ensure they understand this policy and related procedures.

3. Incident Response

In the event of a personal data breach, we will promptly take remedial action and notify affected users and supervisory authorities as required by law.

VII. Your Rights

You have the following rights regarding your personal information:

• Right of Access: To access your personal information.
• Right to Rectification: To correct inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): To request deletion of your information, subject to legal exceptions.
• Right to Data Portability: To receive your information in a structured, commonly used, and machine-readable format for transfer to another controller.
• Right to Object: To object to our processing of your information based on legitimate interests or for marketing purposes.
• Right to Withdraw Consent: To withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights: You can exercise these rights by contacting us via the in-app “Settings” page or the “Feedback” feature. We will respond within a reasonable timeframe.

VIII. Children’s Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you are a parent/guardian and believe your child has provided information to us, please contact us, and we will delete it promptly.

IX. Changes to This Privacy Policy

We may update this policy occasionally. We will notify you of significant changes within the App and update the “Last Updated” date. Please review this policy periodically for the latest information.

X. Contact Us

If you have any questions about this Privacy Policy, please contact us via the “Settings” page and navigate to the “Feedback” section within the OpenWise application.